Quickly train your agents and supervisors on "Do Not Call" rules and regulations, workplace safety, harassment policies and more.
- Customizable and fully scalable online training and testing programs.
- Designed to meet the training needs of telemarketers and call-center agents.
- Provides added Safe Harbor defense.
- NEW! Proactive reporting automatically notifies agents and supervisors of incomplete tests and retakes.
- Self-Administered exams for employees, agents and supervisors.
- Pre developed modules & customizable templates.
- Training modules:
- DNC Compliance for Agents & Supervisors
- Sexual Harassment
- Workplace Safety
- Customer Service
- How to Sell